Interview Mistakes – Phone and In Person

Written By: Sean Hill, Talent Acquisition Manager

 

One of the most nerve-racking things we have to deal with in life can be interviewing for a new job. Whether you are a seasoned professional or an entry level candidate, there are some common interview mistakes to avoid in order to perform well for the interview.

 

Throughout my career, I’ve conducted hundreds of job interviews, but I continue to see candidates make these common mistakes.

 

  1. Arriving Late To The Interview Make sure you are at least 15 minutes early for your interview and in the lobby signed in if need be. Showing up 30 minutes early, or after your scheduled interview time is not acceptable. If for some reason you are going to be late, don’t wait until the last minute to call your representative/interviewer to notify them.
  2. Unprofessional Appearance – Dress for the position you want. It is better to overdress than to show up unpolished in wrinkled or stained clothing. Make sure you select the proper outfit, brush your teeth and hair, and check yourself in the mirror prior to walking in. Check your breath and don’t smell like smoke or too much cologne or perfume.
  3. Showing Up Unprepared – Always have a copy of your resume for each person you will be interviewing with. Make sure your resume is accurate and relevant for the position. Have a professional portfolio with a pen and pad to take notes or read your previously prepared questions. Bring a copy of the job description with you so you know which position you are interviewing for.
  4. Bad First Impression, Lack Of Eye Contact Or Poor Body Language – Always stand up to introduce yourself and perform a firm professional handshake when you meet someone. Look your interviewer in the eye and speak clearly and professionally. Don’t slouch or be overly relaxed during the interview. Bring you’re A-game and enthusiasm for the company or the role you’re interviewing for.
  5. Checking Your Phone – Make sure your phone is on silent and stored in your pocket or purse during your interview. Plan your time to be unavailable during the interview and don’t check texts, emails or phone calls until you have left the interview.
  6. Bringing Drinks With You – Never brings coffee or large soda’s with you. The last thing you want to do is spill your drink on yourself or the desk. Having a cup can distracted you and make you fidgety during the interview. If you arrive and they ask you if you would like anything, maybe take a bottle of water depending on where you are interviewing.
  7. Not Doing Any Research On The Company Or Position – Always conduct research on the company you are interviewing for and have detailed questions prepared about the company’s culture and organization. Search the company’s website and LinkedIn for details about what year the company was founded and what the organization does. Research the position you are applying for and also what growth opportunities you may have. Be careful to not overlook the position you are interviewing for. You can perform company searches and reviews online or ask any current employees you may know about the company you are interviewing with.
  8. Being Too Comfortable Or Not Paying Attention – Listen to your interviewers questions and answer them quickly and professionally. Avoid using slang, cursing or having conversations that are too personal. Don’t zone out or talk too much to become distracted during the interview. Try to stay away from topics about religion, politics or race relations and keep it professional. Make sure you had as good night’s sleep and are fully engaged with your interviewer.
  9. Canned Or Cliché Answers To Questions – You are not a robot, so don’t tell the interviewer the answers you think they want to hear. Make sure think before you speak and if you did your homework answer with confidence. Don’t use terms like “team player” and “people person” or any other Blah, Blah, Blah answer.
  10. Bad Mouthing Your Current Or Past Employers – You should never say anything negative about a current or past employer. The interviewer may have a connection at that company and also feel you will speak badly about his or her company if you leave. As an interviewer, I want to know that you can get along well with others and can handle conflicts and resolutions properly.
  11. Not Asking Questions When You’re Asked, “What Questions Do You Have For Me?” Always be prepared to ask the interviewer questions. Even if you have interviewed with multiple people, ask each one the same questions. Their answer will be different from the other person because of the time with the company or role they play. Ask questions about the company and the other growth opportunities, and don’t focus on yourself.
  12. Forgetting To Follow Up – Close the interview by letting them know you’re interested in the position. Detail why you think you’re a great fit, and ask them about the next steps in the hiring process. Don’t forget to ask for the interviewer’s business cards so you can follow up with a thank-you email or hand written note. You should follow up with everyone within 24 hours of your interview. If you don’t do it, some hiring managers may think you’re not interested in the position.

 

Making these mistakes can be crucial in you getting a job offer or not. These may seem like small things to you, but I see people make these mistakes on a weekly basis. Always conduct yourself in a professional manner, because it doesn’t matter if you are conducting a face to face, video or a phone interview.

 

When you are on the phone, you can’t see the person you are interviewing with. The only thing you can control is your tone and ability to answer the questions asked.

 

The best advice for you in a phone or video interview is:

 

  • Have a copy of your resume, pen and pad in front of you with questions prepared
  • Make a copy or screen shot of the job description
  • Be prepared to speak about your background and why you would be a good fit for the position
  • Have the company’s information or website available
  • Place a mirror in front of you to Smile and project your enthusiasm to show them that you are interested in the position

 

Reliance One Inc. is a minority-owned, MMSDC-certified staffing corporation headquartered in Michigan with offices in Lisle, Illinois and Irving, Texas. Reliance One is focused on matching the ideal professional to a client’s specific needs for both long-term, short-term, or project based positions (including temporary, temporary to direct, or direct). Our sales and recruiting teams can be reached at 248-922-4500 or resume@reliance-one.com.

 

For additional media support, please contact:

Kristen Latimer

248-575-3413

klatimer@reliance-one.com

Prevent These 3 Mistakes On Your Social Media Pages When Looking For A Job

Written By: Rob Wicker, VP of Recruitment

Employers are seeking future leaders of their organizations. As such, they are using social media to determine what character traits potential employees have. As a company that spends a significant amount of time coaching candidates, Reliance One has put together a list of mistakes to avoid:

 

  1. Stop the Drama – While the generation at hand is busy having texting, email and social media wars, employers are reading up on how employees respond to conflict and the person’s ability to work with others. As my parents taught me, “If you don’t have anything nice to say, don’t say anything at all.” Social media should not be used as a battleground field, especially with controversial topics such as politics.
  2. Define Professional – “Dress the part you want, not the one that you have.” If you want to be taken serious as a professional, then you must reflect that in all aspects of your life. The way you present yourself in photos, the content of your social media (from your friends too!!), your grammar in posts, etc.
  3. Bashing Current / Previous Employers – Reputation and integrity are really important to employers. Just don’t do it!

 

As many as 60% of employers are using social media to review their candidates. “Hiring managers in information technology and sales are the most likely to use social networks to screen candidates; professional and business services were least likely.

  • IT: 76 percent
  • Sales: 65 percent
  • Financial services: 61 percent
  • Health care: 59 percent
  • Retail: 59 percent
  • Manufacturing: 56 percent
  • Professional and business services: 55 percent” – Career Builder

 

Social media should be a positive environment for people to share pieces of their lives. Be sure to THINK before you post – it may cost you your future.

 

Reliance One Inc. is a minority-owned, MMSDC-certified staffing corporation headquartered in Michigan with offices in Lisle, Illinois and Irving, Texas. Reliance One is focused on matching the ideal professional to a client’s specific needs for both long-term, short-term, or project based positions (including temporary, temporary to direct, or direct). Our sales and recruiting teams can be reached at 248-922-4500 or resume@reliance-one.com.

 

For additional media support, please contact:

 

Kristen Latimer

248-575-3413

klatimer@reliance-one.com

My Favorite 5! Leadership Book Reviews

Written By: Chad Toms, VP of National Sales, Sales

 

#4 Shoe Dog by Phil Knight.  Wow, what a wild and fun ride.  Phil Knight wrote his memoir on how he created Nike.  He started the company out of college by taking out a $50 loan from his father.  He built one of the most famous brands in the world.

 

Phil started making the gel soles in waffle makers and quickly traveled to Japan and China in search of manufacturing sites.  He took many risks and he assembled a cast of characters to ensure the right people were in the right seats.  He felt that he had leadership limitations that did not stop him from believing in his company and his team.  Phil surrounded himself with great people and the rest is history.  They took on the biggest shoe company in the world, survived and then changed the world!

 

It is a book that shows that anything is possible if you work hard and never stop.  I love this book and will be reading it again soon.  I wonder if I can make it through twice before Nelson ever finishes it… (Inside joke)

 

Reliance One Inc. is a minority-owned, MMSDC-certified staffing corporation headquartered in Michigan with offices in Lisle, Illinois and Irving, Texas. Reliance One is focused on matching the ideal professional to a client’s specific needs for both long-term, short-term, or project based positions (including temporary, temporary to direct, or direct). Our sales and recruiting teams can be reached at 248-922-4500 or resume@reliance-one.com.

 

For additional media support, please contact:

 

Kristen Latimer

248-575-3413

klatimer@reliance-one.com

Top 8 Misconceptions

Written By: James Beath, Chairman / Co-Founder & James Paquette, Vice Chairman / Co-Founder

Being at almost full employment, still leaves a lot of jobs unfilled. According to Richard Wahlquist, president and chief executive officer of the American Staffing Association, there are close to six million current open positions in the U.S.  This demand is why the staffing industry is still growing and projected to grow for years to come.  There are some misconceptions of staffing firms with how they operate and go about finding right talent for their clients.

Top 8 Misconceptions about Staffing Companies

  1. It is expensive to use a staffing company.
    • It is cheaper to use a company vs. the production loss of a position not being filled.
  2. Businesses use all the same resume banks as staffing companies. –
    • Good staffing companies / recruiters don’t fill positions from resume banks.
  3. We only have short term positions.
    • We do have short term, but majority of positions offer the opportunity to go direct and we also have a lot of Direct Hire Positions.
  4. We don’t just send resumes.
    • We have an extensive screening process.
  5. We don’t find jobs for people.
    • We find people for jobs.
  6. We don’t call candidates knowing they are not a good fit.
    • We call candidates thinking that all their responsibilities may not be on their resume. We don’t assume anything.
  7. We are not trying to put HR staff out of work.
    • We are an extension of them.
  8. Reliance One is not a typical staffing company.
    • We founded it on the basis of doing things the right way.
    • Examples: We call candidates back, we are not afraid to tell candidates that they did / did not get a position, our recruiters build relationships with their candidates and are required to meet with every one of them.

Reliance One Inc. is a minority-owned, MMSDC-certified staffing corporation headquartered in Michigan with offices in Lisle, Illinois and Irving, Texas. Reliance One is focused on matching the ideal professional to a client’s specific needs for both long-term, short-term, or project based positions (including temporary, temporary to direct, or direct). Our sales and recruiting teams can be reached at 248-922-4500 or resume@reliance-one.com.

 

For additional media support, please contact:

Kristen Latimer

248-575-3413

klatimer@reliance-one.com

 

Sources:

https://americanstaffing.net/posts/2017/08/04/bls-staffing-job-growth-continues-july/

My Favorite 5! Leadership Book Reviews

Written By: Chad Toms, VP of National Sales, Sales

If you’ve ever met me, you know that I love to read.  This year, I have already read at least 12 books! I really enjoy books that display real-life examples of leadership.  The stories share special opportunities for growth through challenging times, all while facing adversity.  Leadership comes in many examples; a new leader stepping in, or stepping up, but always inspiring and teaching along the way.  My favorite books are true life stories where a leader starts a new company, takes over an existing company, or eve someone who is the coach of a sports team!  These are the leadership icons that get me fired up.

My #1 favorite is American Icon (Alan Mulally And The Fight To Save Ford Motor Company) by Bryce Hoffman.  I read this a few years ago and I don’t think that I ever put it down!  I’ve always been a huge fan of American History; it was one of my favorite subjects in school.  I remember reading about the Dodges, the Fords, the Rockefellers, the Carnegies and on and on.  Having lived through the economic collapse of 2008 to 2010, I lived through my own personal history lesson.  I watched the auto companies fight, scratch and claw to survive.  The entire economy was on life support.

Every day was a test to see who would be standing at the end of the day.  I remember watching the CEOs on C-Span getting grilled for their choices and ultimate failures.  During those sessions, I remember how Alan Mulally carried himself and I thought, wow, this guy gets it.  I was impressed by his approach and ability to communicate.  At that moment, I recognized that he was different than most and I realized that he was an asset to his company.  They were lucky to have him at the helm.  In 2012, I listened to an interview on WJR, an author, Bryce Hoffman.  He talked about how Alan Mulally was recruited to Ford by Bill Ford, Jr.  Bryce spoke of how Bill understood his own limitations and he knew that he needed a savior from the outside.  Bryce then mentioned an excerpt being printed in the paper.  As soon as I got to the office, I rushed to my computer and quickly read the excerpt and I was hooked!  It is a story of how Alan Mulally was able to guide a 100+ year old family-owned company through the most challenging time in their history.  He rode out the economic firestorm, stockpiled cash, made difficult decisions, invested in future products and then he led his employees!

After reading the book, I realized that my personality and leadership style was similar to Alan’s.  It validated my own leadership potential and my belief in myself.  I later met Bryce Hoffman and he personally autographed 36 copies of American Icon for me.  It was such a rush to have him come to Reliance One that day to personally meet our team.  I gave those copies away to every leader that I could think of … leaders from Reliance One, leaders at my clients, and my personal friends & family.  I hope that every one of those purchases helped leaders lead just like Alan did.

To this day, I am not sure if Bryce liked me because I bought 36 copies of his books or because I loved his book so much!  We keep in touch to this day.  He just had my personal copy of Icon signed by Alan Mulally.  Wow, what a rush.  I just cracked open Bryce’s 2nd book, Red Teaming.  A life story about how Bryce was the first civilian to go to Red Teaming School for the US Army.  It is another game-changer book and it will be sure to impact so many people.

Reliance One Inc. is a minority-owned, MMSDC-certified staffing corporation headquartered in Michigan with offices in Lisle, Illinois and Irving, Texas. Reliance One is focused on matching the ideal professional to a client’s specific needs for both long-term, short-term, or project based positions (including temporary, temporary to direct, or direct). Our sales and recruiting teams can be reached at 248-922-4500 or resume@reliance-one.com.

 

For additional media support, please contact:

Kristen Latimer

248-575-3413

klatimer@reliance-one.com

Blocking and Tackling For Meetings

Written By: Rob Wicker, VP of Recruitment and Operations

As many sports team’s head to the practice field to prepare for another season it made me think of how every team starts out – working on the fundamentals.  The planning for a practice is probably more important than the practice itself and the same goes for a well-run meeting.  When planning a meeting make sure you consider the following best practices:

  1. Define what you are trying to get out of the meeting (or if you need to even have a meeting).
  2. Make sure you have a detailed agenda.
  3. Organize your presentations and handouts to compliment what you are attempting to accomplish.
  4. Only invite people that will participate in the meeting.
  5. Wrap up your meeting with next steps and clear expectations.

Just like a great head coach, it is important to have a detailed game plan for a successful outcome.  Put these best practices into your routine and watch the productivity and wins add up!

Reliance One Inc. is a minority-owned, MMSDC-certified staffing corporation headquartered in Michigan with offices in Lisle, Illinois and Irving, Texas. Reliance One is focused on matching the ideal professional to a client’s specific needs for both long-term, short-term, or project based positions (including temporary, temporary to direct, or direct). Our sales and recruiting teams can be reached at 248-922-4500 or resume@reliance-one.com.

For additional media support, please contact:

Kristen Latimer

248-575-3413

klatimer@reliance-one.com

5 Tips on How to Improve Your Resume

Written By: Paulina Gomez, Office Assistant

 

Writer Marilyn Borysek (from the ASME Career Center) recently wrote, “Hiring managers and recruiters alike say they’ve seen more written resumes cross their desks recently than ever before.” In order to attract more interview offers and to ensure that your resume doesn’t get added to the eliminated pile, Reliance One, has compiled the following five key tips:

 

  1. Drop the “Objective” and Add a “Career Summary”
    • The general purpose of a “Career Summary” is to explain to the hiring manager(s) who you are, your skills and accomplishments.
    • It is important to spend time developing your summary and making sure it’s catered to the industry you are trying to apply for.

 

  1. Keep It Simple, but Descriptive
    • Yes, your resume can be more than a page. As you create your resume, each job position should include: Date(s), Company Name, Location, Job Title and Job Responsibilities. Be sure to include as much detail, as you can.
    • Don’t forget to selectively apply bold and italic typeface. In addition, bullets to catch the reader’s attention.

 

  1. Remember the Basics
    • Remember, your resume makes the first impression. Before submitting your resume make sure it is error-free, grammatically correct and clean.
    • Conservative is key. Make sure to have a logical format, clean font and size, clear headings and appropriate margins.

 

  1. Always Ask
    • Before submitting your resume, ask an individual to look over your resume to catch any errors, repetitiveness and to help add key words throughout your resume.
    • In addition, make sure to ask if the hiring manager(s) preference pertaining to PDF or Word resumes when submitting. You don’t want the hiring manager(s) unable to download your resume.

 

  1. Keep It Real
    • Remember, more than one person reads through your resume and checks the validity of the information you provided.
    • To ensure validity on your end, make sure to update your resume consistently with new roles, responsibilities, skills, additional training or certifications.

 

Keeping these five tips in mind when either updating or creating your resume, will ensure that you are marketable which should lead you to your next interview.

 

Reliance One Inc. is a minority-owned, MMSDC-certified staffing corporation headquartered in Michigan with offices in Lisle, Illinois and Irving, Texas. Reliance One is focused on matching the ideal professional to a client’s specific needs for both long-term, short-term, or project based positions (including temporary, temporary to direct, or direct). Our sales and recruiting teams can be reached at 248-922-4500 or resume@reliance-one.com.

 

For additional media support, please contact:

Kristen Latimer

248-575-3413

klatimer@reliance-one.com

References

Borysek, M. (2011, March). ASME: Setting the Standard . Retrieved from 6 Tips for Writing an Effective Resume : https://www.asme.org/career-education/articles/job-hunting/6-tips-for-writing-an-effective-resume

The 3 Core Qualities of a R1 Recruiter

Written By: Rob Wicker, VP of Recruitment

 

On the surface, recruiting seems like a pretty straight forward entry level job. The staffing industry is *$146 Billion-dollar industry that is growing around 5% per year.  After spending ten years in the industry, I have had the opportunity to work with many recruiters and have made a few observations on what it takes to be successful.

 

After participating in over 1,000 interviews, I’ve come to the conclusion that this industry isn’t for everyone.  At Reliance One, we have found some core qualities that most successful recruiters have.  If I find a candidate that is, competitive, goal driven and has good people skills, we have the core skills that it takes to be successful.  After that, it is the pure determination to succeed that determines the level of success a recruiter will realize.

 

The demands for our services have never been more in exigence and our recruiters are the backbone to solving our clients staffing challenges.

 

 

* The American Staffing Association

 

 

Reliance One Inc. is a minority-owned, MMSDC-certified staffing corporation headquartered in Michigan with offices in Lisle, Illinois and Irving, Texas. Reliance One is focused on matching the ideal professional to a client’s specific needs for both long-term, short-term, or project based positions (including temporary, temporary to direct, or direct). Our sales and recruiting teams can be reached at 248-922-4500 or resume@reliance-one.com.

 

For additional media support, please contact:

 

Kristen Latimer

248-575-3413

klatimer@reliance-one.com

Did You Know: Fun Facts About Your Health Insurance

Written By: Kristen Latimer, VP of Administration

  1. Preventative screening and treatment is fully covered without any out of pocket costs. For a list of what is covered, you can visit: https://www.healthcare.gov/preventive-care-adults/
  2. Most health insurance carriers offer discounts with specific partners. For example, we offer HAP coverage and certain members are eligible for a discount for Weight Watchers programs. Visit your providers website to find more details on discount programs and partners.
  3. Coverage until 26! Once you’re on a parent’s job-based plan, in most cases you can stay on it until you turn 26. Generally, you can join a parent’s plan and stay on until you turn 26 even if you:
    1. Get married
    2. Have or adopt a child
    3. Start or leave school
    4. Live in or out of your parent’s home
    5. Aren’t claimed as a tax dependent
    6. Turn down an offer of job-based coverage

For more information, check with your provider on specific rules and regulations.

 

Reliance One offers medical, dental and vision benefits to all full time eligible employees. If you are an employee of Reliance One and have questions about your benefits, please contact – Katelyn Allinder at (248) 922-4500

The Roundtable Effect

Written By: Kristen Latimer, VP of Administration

“Some of my best ideas came from someone else.” Think Tank, Vistage, MichBusiness Thrive Affinity Groups, Roundtable Discussions, etc. These are all groups of individuals that have one common goal – to present an idea, problem, or seek guidance and obtain information, ideas and advice. I took a leap of faith and joined the Thrive Affinity Groups in 2012 after hearing about them at a local conference. Being new to Human Resources as well as a one man show, I felt I could really benefit from other professionals. From sharing policies to unique HR situations, I have grown as a professional and learned an immense amount of valuable information.

 

I have spent the past 5 years working with professionals from a variety of backgrounds. The vast experience of these individuals as well as their commitment to the group has provided us the opportunity to grow a very trusting relationship. Some of the most challenging cases can be brought forth to try and prevent companies violating laws, losing key employees, or implementing change. The goal is to work together and utilize everyone’s experience to our advantage.

 

In the last year, I was given the privilege to host and moderate a group of my own. It has been great honor to be trusted with the responsibility of creating an effective agenda that includes meaningful content. It has been said many times that the group meetings are a top priority for members and the meetings are well attended. As always, we must follow the 3 governing rules: Confidential discussions, Commitment to participate, Consistency in attendance. It is amazing how many issues are resolved in just a few hours at each monthly meeting.

 

If you have found yourself trying to Google your way through an issue, or feeling overwhelmed with a new situation, consider finding a local group that allows roundtable discussions. Online forums are great for traditional HR issues that may present themselves, however, there is something to be said about effective, in person communication and the solutions that arise through a collaborative effort. For more information on the HR Thrive Affinity Groups, please visit: http://michbusiness.com/services/thrive-affinity-groups/